A Tree Falling in the Forest

Both of my regular blog readers keep asking why I do not write more.  It is easy enough to tell my mom to stop nagging, but I still answer to the other one - even though his English is not so good.  That dear reader, is customer service - something GameStop sadly lacks.   I realize the global nature of the statement and should explain it is not entirely true.  I never met anyone at the top of the company who is not gracious, a pleasure to deal with and painfully conscious of the customer relationship.  Unfortunately, those are not the people we deal with when we buy a game.  The stores are run by managers drawn from the mold of The Comic Book Guy from The Simpsons and choose to operate on an entirely different level.  Sure, they serve a customer, just not  the ones who want to buy a game. It is very hard to find stores carrying a wide selection of games any more.  This creates a wonderful opportunity for a store brand itself...